You may ask full support from our team for your project, or ask us to give you some help once.
Audit and needs’ analysis, setup, data recovery, training, support and maintenance, methods and process, Alchemy brings you its full expertise.
Web Designers and Integrators help you implement your functional and graphic needs with the Parade front end applications.
Finally, we ensure the technical training for your teams so that they can be in charge of the Phraseanet API quickly and discover its full potential.
This audit phase is sometimes longer, sometimes shorter, depending on the complexity of the needs. The aim is to optimize the use of our solution depending on your work methods, knowing that the contraints of the content exploitation are linked to the nature of each customer.
The process : Analysis of needs and contraints / digital organization of information / definition of documentary structures of indexation / study of the interconnection needs with other applications / setting up workflows / help to organization.
Alchemy has its own servers, back up and storage arrays.
Our servers are physically hosted in France, are fully redundant and allow us to display a 99,99 % availability. We have entrusted the hardware part to HP, Oxalide the material outsourcing. We take care ourselves of the applicative outsourcing.
Alchemy has chosen the AWS platform to ensure the hosting of their customers’ Phraseanet sites.
This platform is deployed in the Europe Amazon zone. Several architectures are possible. Phraseanet can be deployed either on mutualized servers or dedicated servers (AMI).
It is crucial to be able to control the data recovery and the setup of methods. We are here to help you with the full setup, or if you just need a helping hand.
If needed, our technicians assist you define the target infrastructure and get involved with your teams to deliver an operational solution and transfer the skills necessary to the technical management of the solution.
From the setup on a single physical machine to a deployment on virtual, complex, multi-tier infrastructures, we scale the material needs which will allow you to exploit Phraseanet the best way possible.
Needing a specific navigation? a front end interface reflecting the way you are?
Parade enables to include your corporate identity charter in the graphic interface, but also the specifics in the navigation, the search menus according to your businesses and users’ needs.
The Phraseanet Webgalleries are also entirely customizable. Phraseanet allows you to manage as many page layouts as you need. A standard webgallery for the everyday needs, a specific webgallery for the launch of a new product…
Training courses are mostly provided on site, to adapt to the organizational and technical contraints.
The training content depends on the needs and level of knowledge of each user.
What if I have a problem with Phraseanet? What if I want to setup my solution?
You are not alone. Our Corporate (Small Business), Entreprise and Group maintenance contracts guarantee the management by our technical and development teams if there are anomalies or if you want to upgrade your system.
This service allows an almost instantaneous reactivity to solve your problem.
Technical hour packages
10 or 20 hour packages are used for setup operations or to procede to Phraseanet version upgrades.
Our project managers and developers analyze with you your functional development requests.
Depending on the interest for the software, Alchemy will sometimes be able to take care of a part of the feature’s development cost.